spacious room, kitchenette, clean bathroom

Renovations are needed throughout the property!!! The decor feels stuck in the past, and the absence of a clear WiFi access point left me frustrated!!! Better signage would greatly enhance guest experience!!!

Quiet but desperately needs updates

The tranquility of the area made for peaceful nights, allowing me to recharge and enjoy the days ahead. I appreciate how spacious my room felt, letting me move around comfortably.

However, the overall cleanliness was seriously lacking, particularly in the bathroom, which had visible grime and peeling tiles. This made my stay less enjoyable than I had hoped.

It was just a perfect match for a city escape in Provo with good value. The staff was super kind, helping us quickly find the right room when we faced issues with our reservation. Make sure to ask about any rooms available for special situations if something goes wrong!

A night clerk provided exceptional help during an emergency situation. Despite no rooms being available, she took the time to find alternative accommodations, even offering us a room usually reserved for emergencies. The charming ambiance of the place added a cozy touch, even if some amenities listed, like breakfast and the pool, were no longer available. The room was spacious enough to accommodate our needs, though having to navigate the absence of an elevator was a bit challenging for my husband.

The room was super spacious and having a kitchenette was a game-changer for making quick meals after a day of exploring. I really enjoyed the hot tub and the cozy outdoor seating—it was the perfect way to wind down. The only hiccup was the slightly outdated decor, but it didn't take away from the overall nice experience. 😊

the staff were super friendly and took the time to help us when our reservation messed up. the location was perfect, right in the heart of the city and close to shopping and dining.

room service could be better 🤷‍♂️.

Free wi-fi and flat-screen TV were great. Room smelled musty and parking was tight.

The spacious room, complete with a cozy kitchenette, was perfect for my needs, allowing me to unwind after a long day. The staff were polite and attentive, making my stay all the more pleasant and enjoyable.

Better seating options for seniors would be appreciated.

Spacious room with a cozy kitchenette—perfect for snacking while binge-watching shows! The staff was exceptionally helpful, turning a potential disaster into a pleasant stay, bless their hearts!

And they could've used a miracle for parking—tight squeeze, darling!

would definitely go again

Big room with two queen beds, a sofa, and a kitchenette. The kitchen area had a stove and refrigerator, perfect for meals. The private bathroom had a nice shower and was clean. Also, my room had free toiletries, a flat-screen TV, heating, and air conditioning. The staff was polite and helpful. Plus, there’s a massage chair, which was a nice touch!